Data collecting and up-dating
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We are going to be running a number of data collecting evenings, where our staff will be calling tenants during the evening to collect and check essential data.

There are a few reasons why we are doing this; the first is that we are getting a new housing management system next year so we want to make sure that all the data we transfer over to it, is correct, so we want to do a bit of housekeeping.

Secondly, the laws around data protection are also changing next year and they will be much tougher on organisations like ourselves in what data we hold, how we use it and how it is stored. We are currently looking at what data we hold and if there is any data that we cannot justify as essential data, it will be deleted and no longer collected.

Lastly, Universal Credit will also affect anyone receiving the following benefits 

  • Income-based Jobseeker's Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Housing Benefit

The application process and information required for a Universal Credit application is different and will affect what will become essential data. For example, having an e-mail address and National Insurance number will become essential data, so we will want to collect this to make sure we are prepared ahead of May 2018, when Universal Credit comes into action. If you need support with getting online, please contact digibugs@teignhousing.co.uk or 01626 322722 to book in for a free Digi Bug session.