In November 2012 we appointed Lovell partnerships to carry out our repairs and maintenance contract. In April 2013, Lovell informed us that they did not wish to continue with the five-year contract that was jointly procured by ourselves and Westward Housing. All three parties mutually agreed to terminate the contract and a 13 week notice period was given.
We have selected Ian Williams to take over the contract from 22nd June 2013 - this contract will be for two years. Ian Williams were previously our contractor for just over five years and during that time we developed a good working relationship with them. They have a excellent understanding of what level of service you expect and we are confident they will continue to deliver, and improve upon, that level of service to you all.
Our priority will be to make sure we can deliver a consistent repairs service during the transition. Both our staff and Ian Williams will do everything we can to make sure the changes run as smoothly as possible, with minimal impact on you.
If you have any questions about this change, please get in touch using the contact us page.