Introducing Templer HomeBuild
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Change of repairs and maintenance contractor
Templer HomeBuild is the name of our new company that has been created to deliver our responsive repairs, voids and planned works programmes using our own ‘in house’ workforce.  Templer HomeBuild will take over the direct delivery of these services from Ian Williams on 1st July 2017, however, following a competitive procurement process Ian Williams have been selected to enter into a contract to supervise the workforce on our behalf. They will also provide their established supply chain, for materials, vehicles and specialist ICT systems.

Templer HomeBuild is a separate company to Teign Housing and has its own management and staff, but Teign Housing is the parent company – companies like this are known as Wholly Owned Subsidiaries. 

The benefits of setting up a company like this are:

  • Templer HomeBuild is dedicated to Teign Housing properties only. It will therefore provide a better managed, more streamlined and consistent service
  • When requesting a repair, from 1st July 2017 you will go directly to Templer HomeBuild offering better communication, appointment choice and flexibility
  • The team will be multi-skilled to carry out more than one job at a time, allowing us to get it right first time, making appointments much more efficient
  • Like Teign Housing, tenants will carry out checks ensuring that we are accountable

From the 1st July 2017, if you need to report a repair or ask a question about planned maintenance, you will need to call 0800 197 9790.

For all other enquires related to your tenancy, rent or gas you should continue to call Teign Housing on 01626 322722 or e-mail: contactus@teignhousing.co.uk Teign Housing will no longer be booking repair appointments or dealing with planned maintenance enquires.

At the moment we are busy getting a logo designed which will appear on all the vans, uniforms and ID badges. We will share these designs with you as soon as they have been finalised. Please look out for more up-dates over the next few issues of Teign Housing online news.