Smart Meters to help reduce energy bills
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Every energy supplier will be providing smart meters to their customers between now and 2020.

What is a smart meter?
Smart meters are the new generation of gas and electricity meters. They are being installed in homes across Great Britain at no extra cost, to replace the traditional meters, including prepay key meters, most of us currently have ticking away under the stairs, or outside our homes.

What do smart meters do?
A smart meter sends automatic meter readings directly and securely to your energy supplier, resulting in accurate bills, an end to estimates and manual meter readings. The accompanying in-home display is a portable device which shows you exactly how much energy you're using and what it's costing you in pounds and pence, in near real time. Both your smart meter and in-home display will be installed by your energy supplier at no extra cost.

How do smart meters work?
Your smart meter measures how much gas and electricity you use and shares this directly and securely with your energy supplier and your in-home display (the bit you'll actually use), using wireless technology.

You won't have to take any meter readings manually – your smart meter will send automatic readings to your energy supplier via a secure national network which is solely for smart meters. This works in the same way as other wireless systems like car remote keys or TVs, using radio waves.

Though it is a wireless system, you don’t need Wi-Fi in your home for it to work. And it won’t use your Wi-Fi if you do have it.

How soon you can get one depends on your energy supplier's plans in your area.

If you know your energy supplier you can visit the website to find out how you can get a Smart Meter installed and to get answers to any questions here: