If you are reporting an emergency repair, please call our 24 hour FREEPHONE number:
For emergency repairs: 08001979790

Report your repair online
If your repair is not an emergency you can use our online repair reporting feature. This will take you to a specially designed site for reporting housing faults and repairs. Use the graphics given to indicate the problem or fault. Be sure to input your name and address details and also when you are available so we can arrange a suitable time to carry out the repair.

Click here to report a repair online* >>

*Your repair report will be processed on the next working day after this form has been submitted. If your repair is an emergency, please telephone the FREEPHONE number above.

Not sure what has broken?
The repairs booklet in your tenant’s handbook has lots of pictures to help you indentify what is causing the problem as well as helpful tips on things you can do to fix the problem quickly. Use this booklet when you contact us so you can give us the right information we need to fix your problem quickly.

To download the repairs section of your handbook, click here >>

For more information on specific problems use the links in the menu to the right.