If you need to report an emergency repair, please call our 24 hour FREEPHONE number: 0800 1979790
We offer a responsive repairs service with two priority bandings. By Appointment repairs will be done within 21 days (28 days if it requires an inspection or survey) and Emergency repairs will be done within 24 hours.
If your repair is not an emergency you can use our online repair reporting feature. This will take you to a specially designed site for reporting housing faults and repairs. Use the graphics given to indicate the problem fault. Be sure to input your name, address and contact details and we will contact you with an appointment.
*Your repair report will be processed on the next working day after your request has been submitted.