TeignCare

TeignCare is the community alarm service that provides 24 hour peace of mind to you, your family and friends and helps you to maintain you independence in your own home.

You can hire a TeignCare alarm on a long or short term basis whilst you recover from an accident, illness or hospital visit. We offer a free, no obligation demonstration of the TeignCare alarm service. Please call 01626 355135 or e-mail: teigncare@teignhousing.co.uk if you would like more information.  

A TeignCare alarm isn't just for older people, it also helps people of all ages to live confidently and independently. Whether you are concerned about personal safety, bogus callers, worried about slipping and tripping or simply want peace of mind that you can contact someone in case of any emergency, TeignCare are here to help.

TeignCare Q&A's  

How much does it cost?
Alarm unit hire - £3 per week (43p per day) excluding VAT
Additional pendant hire - 73p per week excluding VAT
One off installation payment - £35 excluding VAT

How does the TeignCare alarm system work?
We fit a small alarm unit to your existing telephone line and give you a discreet pendant which can be worn around the neck, as a bracelet or on a clip. To call for assistance you simply need to press the pendant and it will send an alarm call to a team of trained and understanding operators, who will answer your call in seconds.

What equipment do I need?
The alarm requires an electrical supply and a BT line socket, which should be on the same wall. Installation of the alarm does not require any modification to your home and can be easily removed if required. It does not affect your telephone line in any way, so you can continue to make and receive calls as normal.

What happens if I press the pendant , but can't speak?
Your details, including where you live, will be automatically displayed at the control centre - so even if you can't speak to us the operator will be able to help you. We require customers to provide us with the names and contact details of three keyholders who are able and willing to attend your home in the event of an emergency and/or false alarm.