Keep our communities cohesive so our customers can keep enjoying life.
At Teign Housing, we’re passionate about giving our residents the best possible homes and our team the best and most flexible careers. Our culture of agile working means over 100 of our people enjoy an exceptional work-life balance, with the option of spending some of their time based at home. We believe giving you choice over when, where and how you work will improve both your wellbeing and your performance – creating a win-win situation for you, for us and for the thousands of people who rely on us.
About the Communities and Compliance Manager role
Managing a team of Community Housing Officers, you will ensure the provision of outstanding service to our customers, including those using our Gypsy and Traveller site. Your remit will span everything from compliance with tenancy conditions (including fire risks, gas and electrical testing, asbestos and heat pumps) to domestic abuse, noise nuisance, safeguarding issues and antisocial behaviour, and you will go the extra mile to keep our communities stable and harmonious. In particular, you will forge productive partnerships with external agencies and will personally oversee a complex caseload whilst representing the organisation in court whenever required. Above all, you will actively develop effective policies and practices whilst getting the most from every member of your team so our residents can make the most of their lives.
About you
Your career in social housing management should have given you deep understanding of risk assessment, tenancy issues and antisocial behaviour, and you will be adept at overseeing both budgets and people. Making presentations at board level should be second nature to you, as should setting and achieving stretching targets, and you will ideally be familiar with implementing far-reaching programmes of change. Most importantly, you will be passionate about combating risks and enhancing the customer experience ¬– and you will be ready to do whatever it takes to make a measurable difference every day.
Benefits
As an investor in People Platinum organisation, you will be joining a company that creates a supportive high-performance culture. We offer an excellent benefits package with a contributory pension scheme, 25 days’ leave per year plus bank holidays, free parking and an agile, modern working environment.
If you believe you’re the right person for our Communities and Compliance Manager role, please apply via our online application form.
Job description: Communities and Compliance Manager JD (Dec 2023)
Person Specification: Communities and Compliance Manager PS (Aug 2024)
We will interview suitable candidates upon receipt of their application and reserve the right to close the vacancy early. Please apply without delay to avoid disappointment.
Teign Housing is committed to its policy on equality and diversity and we welcome applications from all sections of the community. Registered charity no. 1112196.
