IT Apprentice

The deadline for this vacancy has passed.

Deadline: 01/12/20

  • Contract Type: Fixed Term Contract
  • Interview date: TBC
  • Salary: £15,000 per annum
  • Hours: 37 Hours a Week (including day realise for college)

Apprenticeship standard
Infrastructure technician
Level 3 (A level)

To assist in all aspects relating to the care and maintenance for hardware, software, telephony equipment and digital corporate systems for Teign Housing and to assist in the discharge of the Company’s responsibilities.

Ensuring an effective IT operational support function is maintained.

This involves:

To provide first line helpdesk support for hardware, software, digital and telephony equipment
Assist with carrying out the work necessary to provide an effective service desk and server support service
To assist with the setting up, maintenance and repair of IT equipment
To install and configure software applications
Assist with the management of user access accounts so that staff are able to perform their required functions, whilst maintaining strict security
To assist with producing IT statistics, reports, server procedures and user guides as required and maintaining ICT records
Maintenance of an accurate register of ICT assets
To assist with maintaining appropriate stock levels of computing consumables and accessories
To assist with safety and security in relation to workstations and equipment
Assist with the timely updating of information on the Teign Housing website
Assist with the updating of IT related information held within the Teign Housing Intranet
Assist with liaising with third parties supporting Teign Housing’s IT
Provide systems and tools to assist users in routine tasks
Maintain knowledge of emerging IT technologies
To work towards and complete an NVQ for IT Professionals

Training to be given at South Devon College one day per week and will included knowledge modules on the following subjects:

BCS Level 3 Award in Networking and Architecture
BCS Level 3 Award in Mobile and Operating Systems
BCS Level 3 Award in Cloud Services
BCS Level 3 Award in Coding and Logic
BCS Level 3 Award in Business Processes

Job Description: IT Apprentice JD (NOV 2020)

Person Specification: IT Apprentice PS (NOV 2020)