Newton Abbot, Devon TQ12
Can you deliver exceptional service to give our residents outstanding quality of life?
Teign Housing is a successful social landlord employing over 90 ambitious, committed people, responsible for managing more than 3,600 homes across South Devon. In this key position, you will take ownership of our home visits service and Head Start and TeignCare initiatives to help vulnerable residents sustain their tenancies and improve their quality of life.
About the Team Leader – Head Start/TeignCare role
Focusing on digital and financial inclusion, health and wellbeing, and positive participation, you will closely partner internal colleagues and external agencies to develop outcome-focused, person-centred goals. To bring your plans to life, you will create meaningful KPIs and report your progress monthly, whilst proactively identifying opportunities for service improvement and removing any barriers to ongoing residency. This will involve managing and motivating a high calibre team, whilst leading the review of our telecare provision, so you will need excellent organisational skills and considerable commercial acumen – plus real passion for improving people’s lives and maximising their independence.
Experienced in supporting older people and enhancing their futures, you will be familiar with conducting assessments and passionate about delivering exceptional customer service. At the same time, you should bring a background in social housing or a related field, proven ability to drive marketing initiatives and make presentations, and some knowledge of telecare solutions. If you hold a CioH Supported Housing qualification, so much the better, but it’s your ability to build relationships, solve problems creatively and develop personal roadmaps and business cases that will matter most.
As an investor in People Platinum organisation, you will be joining a company that creates a supportive high-performance culture. We offer an excellent benefits package with a contributory pension scheme, 25 days’ leave per year plus bank holidays, free parking and an agile, modern working environment.
To take on this exciting opportunity, please visit our website to complete our online application form.
Interview dates: 25 and 28 June 2021
Job Description: Team Leader Head Start Teign Care JD (JUNE 2021)
Person Specification: Team Leader Head Start Teign Care PS (June 2021)
Teign Housing is committed to its policy on equality and diversity and we welcome applications from all sections of the community. Registered charity no. 1112196.