The elements of your home, such as its roofs and windows need regular maintenance and repairs to keep them up to standard and in good working order. Sometimes these elements will need to be replaced completely once they’ve reached the end of their economic life.

Our repairs company, Templer HomeBuild, deliver a comprehensive responsive repairs service for our tenants (including gas servicing and repairs) as well as offering a host of additional property services such as: planned maintenance works, voids, cyclical painting solutions and appliance testing and repairs. You can find out more by visiting

If your home is due for maintenance work we will send you the details of any work to be carried out in your home approximately two months before. This will include what we are going to do, who the contractor will be and their contact details. If your kitchen or bathroom is due for renewal you will be given a choice of kitchen units, worktops and flooring and tiling.

  • For day to day repairs we offer a responsive repairs service with two priority bandings.
  • By appointment repairs will be completed within 21 days (42 days if it requires and inspection or survey)
  • Emergency repairs will be completed within 24 hours.
  • Click here to report a repair online
  • If you need to report an emergency repair, please call FREEPHONE number 0800 1979790

Fitting Procedures - COVID-19 Update

Kitchen fitting procedure
Window fitting procedure


Planned Bathroom / Wet Room Improvements
Planned External Works: Windows, External Decoration, Roof and Roof Line (sofit board, guttering and down pipes)
Planned Kitchen Improvements


Kitchen Selection Form