How does the TeignCare alarm system work?

We fit a small alarm unit to your existing telephone line and give you a discreet pendant which can be worn around the neck, as a bracelet or on a clip. To call for assistance you simply need to press the pendant and it will send an alarm call to a team of trained operators, who will answer your call.

What equipment do I need?

The alarm requires an electrical supply and a working telephone socket, which should be on the same wall. Installation of the alarm does not require any modification to your home and can be easily removed if required. It does not affect your telephone line in any way.

What happens if I press the pendant, but can't speak?

Your details, including where you live, will be automatically displayed at the control centre – so even if you can’t speak to us the operator will be able to help you. We require customers to provide us with the names and contact details of a keyholder who would be willing and able to attend your home in the event of an emergency and/or false alarm.  If you don’t have any contacts who could do this the a key safe is advisable.

Is the pendant waterproof?

The pendant is shower proof, but shouldn’t be submerged in water.

How do I pay for it?

Direct Debit
The most convenient way to pay.

Over the phone
Phone to pay by your debit card on 01626 322722.

By post
Send your cheques payable to ‘Teign Housing’ to:
Teign Housing, Millwood House, Collett Way, Newton Abbot, TQ12 4PH.

In person
You can also pay at our town centre office in Newton Abbot