All our services are operating as normal.

 

When COVID-19 restrictions first came into force over two years ago, we promised to always follow the latest Government guidance. Now the Government has moved into asking us all to ‘live with COVID-19’, we continue to adapt and open up services.

For the latest updates, please keep an eye on: https://www.gov.uk/coronavirus

We are asking all staff to consider personal responsibility with their testing, and encourage residents to do the same to protect themselves and others.

 

If someone in your household has tested positive for COVID-19 (or has symptoms), or has been in contact with someone who has been diagnosed and we’re due to visit you, please let us know on 0800 197 9790 so that we can arrange to carry out the work at another time.

We will continue to supply hand sanitiser and masks to staff and if we’re working in your home our staff will continue to wear a face covering if you ask them to.

 

Our head office is open to visitors between the hours of 10am to 3pm. You will need to ring the doorbell and a member of staff will come and greet you at the front door. Whilst you’re more than welcome to just drop in not all staff will be working in the office every day, so if you want to see a particular member of staff it’s best to make an appointment to save a wasted journey. We have ‘Drop Down Zones’ based in local communities where our Housing team can meet with residents by arrangement.  You can call the team on 01626 322722, option 2.

 

We’re here at the end of the phone and you can call us on 01626 322722, option 2 or if you prefer you can email customerhub@teignhousing.co.uk  We also offer live online chat which you can access from our website. Our phones lines, email and customer portal are running as normal.

 

You can contact us:

Monday to Thursday 8.30 to 5pm

Friday 8.30am to 4.30pm

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Formed in 2004 following the transfer of homes from Teignbridge District Council, Teign Housing is a well-respected charity and registered landlord with a clear social purpose. We own and manage over 3,700 homes across South Devon, from Dartmoor National Park to urban centres in Teignbridge, the South Hams, East Devon and Exeter.

We are dedicated to raising the standard of our housing services in the South West through investment and adapting to changing needs. We are committed to working with our tenants and partners to provide opportunities and develop thriving communities in our local area.

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