Pay my Rent
We want to make paying your rent as easy and convenient as possible.
There are many ways to make payments for rent or other services.
We are here to help. If, at any time, you are struggling with your finances, please get in touch with our friendly and experienced Income Team for help and advice on 01626 322780.
This Paying your Rent leaflet has useful information about managing your rent account.
Service charges are paid for by most tenants, leaseholders, shared owners, and some freeholders. They pay for additional services and day-to-day running costs that are not covered by your rent. Most of these services are provided in communal areas that are shared with your neighbours. There is more information on the Service Charge page of this website.
Ways to Pay
Direct Debit
This is the easiest way to pay. You can set up a Direct Debit for any date and frequency that suits you. Call our Customer First team on 01626 322722 (option 2). It takes less than 5 minutes to set up and gives you peace of mind that your rent will always be paid.
Recurring card payments
If you don’t want a Direct Debit in case there is no money in your account and you’ll get a charge from the bank, recurring card payments are for you. You can set them up for any date and frequency that suits you. Payment will be taken from your debit card automatically, and if there are no funds to cover it, there is no charge to you.
Online payment using your bank account
If you wish to make regular or one-off payments from your bank without setting up a direct debit or recurring payment, you can use the following bank details. Please include your account number as a reference. The reference is on your most recent rent statement, in your My Teign online account, or you can call our Customer First Team on 01626 322722 (option 2).
- Account name: Teign Housing rent account
- Account Number: 60444294
- Sort Code: 20-60-96
- Account reference: for example: RA-RExxxxx.
Online Payment using your debit card
This is safe and secure via allpay. You will need your account reference number to make the payment. The reference is on your most recent rent statement, in your My Teign online account, or you can call our Customer First Team on 01626 322722 (option 2).
allpay payment app
Simply download the allpayments app from your app store and sign in using your existing allpayusername and password.
Your details will transfer automatically.
Download allpayments from the Apple App Store
Download allpayments from Google Play
Download the app today and start managing your payments in a way that suits you!
Prefer paying online? You can also use the refreshed allpayments web portal at
www.new.allpayments.net and log in with your existing allpay account details.
Payment card
We can send you a rent payment swipe card, which you can use to pay your rent at any Post Office or PayPoint outlet. Visit the PayPoint website to find your nearest store.
To order a payment card, please contact our Customer First team on 01626 322722.
Telephone
You can call our Customer First Team on 01626 322722 (option 2) to make a payment using a debit or credit card.
Alternatively, you can call the allpay automated payment line on 0330 041 6497.