Community Housing Officer

Help us turn great homes into great places to live.

 

At Teign Housing, we’re driven by a simple but powerful mission: to provide good quality homes for our residents and rewarding, flexible careers for our people. As a thriving social landlord with over 200 dedicated professionals across Teign Housing and Templer Home Build, we proudly own and manage more than 4,000 homes across Teignbridge, the South Hams, East Devon, Mid Devon, West Devon, and Exeter.

We don’t just offer housing—we create communities. Our commitment goes beyond bricks and mortar. We deliver high-quality homes and personalised support that empower individuals and families to thrive.

 

Why Work With Us?

 

•           Be part of a purpose led organisation making a real impact
•           Join a supportive, forward-thinking team
•           Enjoy career flexibility, growth, and meaningful work

 

We believe everyone deserves a safe, affordable, and welcoming place to call home. If you share our passion for building vibrant communities and delivering services that truly matter, we’d love to hear from you.

We’re now looking for a Community Housing Officer to join our dynamic team.

 

Bring your skills, your ideas, and your drive—and help us shape the future of housing in Devon.

 

About the Community Housing Officer role

 

Helping us deliver cleaner, greener and safer neighbourhoods, you will undertake regular inspections of our estates and actively address any property condition concerns, antisocial behaviour or breaches of tenancy condition. You will carry out two yearly Keeping In Touch Visits with residents in their home. You will be pivotal in working towards keeping the company compliant, by helping our repairs company to access properties for appointments such as gas safety tests, electrical safety tests and other statutory repairs and works required.  You will be providing community charters and events for the residents in your area. You will assist our Lettings Co-ordinator, by completing viewings and sign ups for new residents and you will assist the rents team with home visits, plus many more tenancy management tasks.

 

 

Alongside sound experience of social housing, you should bring a proven ability to build good relationships with diverse customers and a demonstrable flair for meeting stretching targets. This is an extremely varied role, where no two days are the same, therefore being able to prioritize and being adaptable are crucial in this role.  If you’re familiar with housing legislation, so much the better, but it’s your diplomacy, determination, desire to work in a supportive role, and talent for problem-solving that will make the difference every day.

 

Benefits

 

As an Investor in People Platinum organisation, you will be joining a company that creates a supportive high-performance culture.

You can also expect to enjoy an excellent benefits package, including:

• 25 days annual leave + bank holidays
• Discretionary Leave between Christmas and the New Year period
• Generous employer contributions towards your pension (including death in service), any employee who increase their contribution to 5% or above will receive an employer contribution of one and a half times their contribution up to a maximum employer contribution of 15%
• Private Health Care membership (if applicable)
• Flexible Agile Working
• Salary Sacrifice Scheme (optional)
• Reimbursement of the cost of a professional membership fee
• Employer contributions towards gym membership
• Employer contribution every two years towards eye examination for those who use computers significantly as part of their work
• Up to 25% off selected O2 airtime contracts
• Microsoft Home Use Programme available to all staff
• Training Opportunities
• Employee Assistance Programme provided by Health Assured
• Westcountry Savings and Loans Scheme
• Recognition for Long Service (if applicable)
• Cycle to work Scheme
• Electric Vehicle Scheme
• Bupa dental care (optional)

 

Job Description: Community Housing Officer JD (Dec 2023)

Person Specification: Community Housing Officer PS (Dec 2023)

 

If you believe you’re the right person for our Community Housing Officer role, please apply with your CV.

 

Teign Housing is committed to its policy on equality and diversity and we welcome applications from all sections of the community. Registered charity no. 1112196.