Please use this form to contact us. If you would like us to respond to your query, please leave us your contact details. We will acknowledge your message within five working days and, if a full response is required, we will get back to you within 10 working days. Alternatively, you can phone our customer services number on 01626 322722.
We have re-opened our head office to visitors between the hours of 10am to 3pm. You will need to ring the doorbell and a member of staff will come and greet you at the front door. Whilst you’re more than welcome to just drop in not all staff will be working in the office every day, so if you want to see a particular member of staff it’s best to make an appointment to save a wasted journey. We have ‘Drop Down Zones’ based in local communities where our Housing team can meet with residents by arrangement.
You can call the team on 01626 322722, option 2.
Our phones lines, email, web chat and customer portal are running as normal.
You can contact us:
Monday to Thursday 8.30 to 5pm
Friday 8.30am to 4.30pm