New Portal and Mobile App

Our new portal will help you keep track of your accounts. You can use it to check your rent account, make a payment, report a repair and even update your contact details. There are other functions too, including a handy budget calculator and a repayment tool.

To find out more about My Teign and to help you use it, we have produced this handy guide.


Here’s the version of the guide if you have a Shared Owner, Leasehold or Freehold agreement with us: handy guide for SO, LH and FH

Join today

You will need to set up an account, it’s quick and easy to do. You will need your tenancy agreement reference, if you don’t have it at hand, please do not hesitate to contact us. You will also be asked to set a secure password, which is personal to you.


You can download the My Teign app from Apple’s App Store and Google Play Store. Once it’s downloaded, open the app and follow the instructions. Or use the browser version by clicking this link.

If you have any problems setting up your account, please contact our Customer First Team on 01626 322722 or email