Our caretaking team provide a regular service to a number of schemes that have voted to have a caretaking service. Duties vary from scheme to scheme as they are individually tailored to meet the needs of the customers and the scheme itself. The service we provide is paid for by you, as part of your service charges.

Our caretakers’ main duties are:

  • litter picking
  • removing fly-tipped items
  • sweeping and weeding paths
  • mopping floors
  • reporting repairs
  • replacing bulbs in communal areas
  • carrying out health & safety checks

Responsive caretaking

We also have a responsive caretaking service for all areas even if they do not receive a regular caretaking service. This is for more urgent issues such as removing needles or syringes and removing offensive graffiti. If you need to report a responsive caretaking issue you should call 01626 322722 or e-mail: customerhub@teignhousing.co.uk

Grounds Maintenance

We have split all of your homes into three areas. Our caretaking team maintain the grounds in two areas and we have appointed a contractor to look after the other area. This allows us to have more control, making it a better service for you.

We want to make sure that we are providing the best caretaking service we can. You can join the Caretaking Monitoring Panel to help us make sure standards are maintained.  If you would like to take part you should e-mail: getinvolved@teignhousing.co.uk or call 01626 322722.

Handyperson service

Our handyperson service is run by Templer HomeBuild who provide well qualified and fully insured trades people, so you can have complete confidence in the service provided.  Appointments can be booked via our customer services team either by e-mailing: customerhub@teignhousing.co.uk calling us on 01626322722 or visiting in person.  Appointments must be booked for a set number for hours at a charge of £25 per hour, basic materials can be provided at cost, however, currently we are not able to provide a disposal service, but this is being explored.

The handyperson can do jobs such as:

  • Gardening
  • Painting and decorating
  • Assembling flat pack furniture
  • Minor plumbing
  • Fitting doors
  • Putting up blinds and curtains
  • Supplying and fitting key safes and grab rails

We cannot repair or install any gas or electrical goods.