Director of Customers and Communities
Devon, TQ12 4PH
At Teign Housing we are led by our values and focused on people and place. We have 200 colleagues working as one team to provide high quality services to residents in 4,000 homes across Teignbridge, Exeter, South Hams, East Devon, Mid Devon and West Devon.
Whether you are an experienced director looking for a new challenge or a senior leader ready to step into your first executive role, this is an opportunity to join an organisation that is serious about improving services and strengthening trust with our residents.
As Director of Customers and Communities you will lead customer services, housing management and resident engagement. Your role will be to make sure our services are safe, responsive and consistently improving. You will ensure that what residents tell us is heard at executive and board level, and you will turn insight into action that delivers measurable outcomes.
We are looking for someone with strong operational experience, sound judgement and the ability to lead improvement at pace, together with the confidence to think strategically and take responsibility for results.
You will be a key member of our leadership team. You will be visible, collaborative and focused on outcomes, with a genuine commitment to our communities and to developing the people you lead.
If you would like to know more, please read our application pack for full details of the role and our organisation. If you have further questions, you are welcome to arrange an informal conversation with our Chief Executive, Tom Woodman, by emailing tom.woodman@teignhousing.co.uk or calling Fiona Baker on 01626 322798.
Job Description: Director of Customers and Communities JD (Feb 2026)
Person Specification: Director of Customers and Communities PS (Feb 2026)
Recruitment Pack: Director of Customers & Communities
Teign Housing is committed to equality, diversity and inclusion, and we welcome applications from all sections of the community. Registered charity no. 1112196.