Summer Bank Holiday

Our office, webchat, email monitoring, social media, and phone lines will close at 4.30pm on Friday 22 August and reopen at 8.30am on Tuesday 26 August.

If you have a repair emergency during this time, please call 01626 322722. You can see a list of repairs that are classed as an emergency on the repairs page of the website

If you should experience Anti-Social Behaviour while we are closed, and it is not an emergency, please note as much detail as possible and report it to us using our online reporting form

If you are not able to use the online reporting form, note as much detail as you can and keep a log of any continuing behaviour to report to us on our next working day by calling the Customer First Team on 01626 322722.

If it is an emergency, such as when a crime is in progress, someone suspected of a crime is nearby, when there is a danger to life or violence is being used or threatened, please call the police on 999. Non-emergency reports can be made to the police on 101.