Our aim is to provide an excellent customer experience.
Our repairs performance shows that 97.6% of residents are satisfied with our repairs services (an increase from 96.1% last year), but we want to do even better and ensure everyone has this experience.
So, having heard residents’ concerns about repairs reporting and a desire for a local service, we’re making a big change. We are bringing back the repairs reporting and scheduling service in-house, launching a new team based in Newton Abbot. This handover will take place on Thursday 15 September.
Find out more here