Christmas closure and contacts
Our office, webchat, email monitoring, social media and phone lines will close at 4.30pm on Friday 22 December. We re-open on Tuesday 2 January, at 8.30am.
If you have a repairs emergency during this time, please call 0800 197 9790.
To report anti-social behaviour when the office is closed you can call the ASB Respect Line. It’s free to call and you can reach the team on 0800 075 6699. The line is open 5pm until 9am on Monday to Friday, and all weekends, and bank holidays. They’ll then let us know of any calls, so we can work with you to resolve these. During normal working hours you should continue to contact our Customer First Team on 01626 322722.
If it is an emergency such as when a crime is in progress, someone suspected of a crime is nearby, when there is danger to life or when violence is being used or threatened, please call the police on 999.