Newton Abbot, Devon TQ12
Help us turn great homes into great places to live.
Teign Housing is a successful social landlord employing over 90 ambitious, committed people, responsible for managing more than 3,700 homes across South Devon. We are passionate about delivering exceptional customer service and, as our Community Housing Officer, you will be central to everything we do as you help us build sustainable communities and provide cleaner, greener and safer neighbourhoods.
At Teign Housing, we’re passionate about giving our residents the best possible homes and our team the best and most flexible careers. Our culture of agile working means our 90 people enjoy an exceptional work/life balance, with the option of spending much of their time based at home. We believe giving you choice over when, where and how you work will improve both your wellbeing and your performance – creating a win-win situation for you, for us and for the thousands of people who rely on us.
About the Community Housing Officer role
Helping us deliver cleaner, greener and safer neighbourhoods, you will undertake regular inspections of our estates and actively address any littering, antisocial behaviour or breaches of tenancy conditions and Keeping In Touch Visits with residents in their home. Providing community charters and events. At the same time, you will assist our Lettings Co-ordinator in minimising voids and identifying potential residents, so you can expect a considerable impact on our bottom line as well as our residents’ quality of life. In particular, you will rapidly respond to queries and complaints, whilst assisting with viewings, contract signings and move-ins and resolving any post-handover issues – meaning that every day will bring new and stimulating responsibilities.
Alongside sound experience of social housing, you should bring a proven ability to build good relationships with diverse customers and a demonstrable flair for meeting stretching targets. If you’re familiar with housing legislation, so much the better, but it’s your diplomacy, determination and talent for problem-solving that will make the difference every day.
Benefits
As an investor in People Platinum organisation, you will be joining a company that creates a supportive high-performance culture. We offer an excellent benefits package with a contributory pension scheme, 25 days’ leave per year plus bank holidays, free parking and an agile, modern working environment.
Job Description: Community Housing Officer JD
Person Specification: Community Housing Officer PS
If you believe you’re the right person for our Community Housing Officer role, please apply with your CV.
Teign Housing is committed to its policy on equality and diversity and we welcome applications from all sections of the community. Registered charity no. 1112196.