Newton Abbot, Devon TQ12
We’ve got some ideal homes. You’ll make sure we attract the perfect residents.
Teign Housing is a successful social landlord employing over 90 ambitious, committed people, responsible for managing more than 3,700 homes across South Devon. We are passionate about delivering exceptional customer service and, as our Lettings Coordinator, you will be central to everything we do as you help us build sustainable communities and provide cleaner, greener and safer neighbourhoods.
At Teign Housing, we’re passionate about giving our residents the best possible homes and our team the best and most flexible careers. Our culture of agile working means our 90 people enjoy an exceptional work/life balance, with the option of spending much of their time based at home. We believe giving you choice over when, where and how you work will improve both your wellbeing and your performance – creating a win-win situation for you, for us and for the thousands of people who rely on us.
About the Lettings Coordinator role
Delivering a high-quality, customer-focused and efficient lettings service, you will go the extra mile to minimise voids and ensure we select the right residents. This will involve placing advertisements, interviewing and shortlisting applicants, conducting detailed background checks and liaising extensively with local authorities and other stakeholders whilst actively managing your own workload. Notably, you will assist vulnerable tenants in finding the homes they need and will ensure that new residents are fully aware of their legal obligations, so you will require excellent interpersonal skills and a real passion for making a difference.
An experienced and capable administrator, you will bring excellent customer service skills and a high level of computer literacy. A background in social housing would be very useful, as would familiarity with lettings procedures and relevant legislation, but more importantly, you will be self-motivated, capable of meeting deadlines and ready to use your initiative to the full. Finally, it is essential that you have a full driving licence and access to your own vehicle.
As an investor in People Platinum organisation, you will be joining a company that creates a supportive high-performance culture. We offer an excellent benefits package with a contributory pension scheme, 25 days’ leave per year plus bank holidays, free parking and an agile, modern working environment.
If you believe you’re the right person for our Lettings Coordinator role, please apply with your CV and send to firstname.lastname@example.org or alternative apply via our online application form.
Job Description: Lettings Coordinator JD (August 2022)
Person Specification: Lettings Co-ordinator PS (June 2022)
Teign Housing is committed to its policy on equality and diversity and we welcome applications from all sections of the community. Registered charity no. 1112196.